The reason for business is to make money, and once engaged in the process, the usual trajectory for successful companies is expansion and growth. Today, it is hard to imagine being able to function in the market place without the use of information technology. For any company that is using computers, the need for desktop management is absolute.
The idea of using precious manpower slots to have professionals who focus largely on the set up and care taking of the information technology network would have seemed foolish only a decade ago. But technology has changed and now the internet is an integral part of business and one of its biggest threats. Keeping the system running smoothly and free of attacking programs designed by people with talent but an antisocial streak is a full time job. The advent of an internal electronic mail system alone can increase productivity dramatically, allowing employees to contact one another regardless of the time of day or geographic separation. A single mass email has the greatest probability of getting to a group of employees in the fastest possible way than any other. Once transmitted, each employee has the exact same information waiting to be retrieved at their convenience. Once initiated, email usually becomes almost a habit, with employees checking for information on a very regular basis.
It is also possible to reduce the cost of software through the use of networks, both in discounts to the required number of copies needed for purchase. Another means of realizing savings comes in the reduction to the manpower required to install and service these programs. With capable technicians, a company can ensure that its employees have the information technology they need to do the job at the lowest costs.
There are tremendous efficiencies to gain by having an individual or small group dedicated to the care and maintenance of the company information technology system. It allows the other employees to focus on their job without the distraction of installing and updating the programs they are using to do their jobs. While individual employees may feel that it would be faster for them to install their own software, the incidence of problems arising from such a course of action reveal that is not usually the case. Software is not always as easily installed as we would like, even those which tout a plug and play platform. Inevitably there are some machines display complications with compatibility with the configuration in place, almost the way some people present with allergic reactions to medicines most tolerate well. Dealing with these complications can cost many man hours when preformed by the average worker who maybe skilled with using the computer, but not necessarily with servicing it. This method of maintaining the information system also helps preserve the integrity of this process, which is often sabotaged by well meaning and hard working employees who mean well. Invariably employees have experimented with a wide variety of programs on their home systems, and often grow quite fond of specific capabilities. In the attempt to either use the same productivity in the office or the desire to share their favorite program, they introduce these favorite programs to the work system.
When employees introduce software from home, they risk circumventing preventive efforts by the desktop management team to keep malware out of the system. It is complicated enough to fight the constant attacks from the external world of the internet. Protecting from intrusions within the firewalls and other protective measures is difficult, costly and inefficient and a bane to the technicians working hard to keep the system running.
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